Contact Us

Got a question about one of our reviews, spotted something that needs updating, or just want to flag feedback on a crypto casino you've played at? This page covers the ways to reach the Crypto Casinos team and what we can (and can't) help with.

How to reach Crypto Casinos

The quickest way to contact us is by email at [email protected]. We read every message that comes in, though as a small editorial team we can't promise an instant reply — we work through enquiries in the order they arrive and aim to get back to genuine questions within a reasonable timeframe.

Before you write in, it's worth checking whether your question is already answered elsewhere on the site. If you're weighing up which crypto casino suits you, our rankings and offer comparisons on the homepage cover supported coins, bonus terms, payout speed and licensing for each site we review. If you're outside the US and looking at UK-facing options, our Non GamStop casinos guide covers that market separately.

What we can help with

• Corrections — if a bonus term, licensing detail, or supported coin list has changed since we last checked, tell us and we'll verify and update it
• Review feedback — if you've used a site we cover and had a different experience to what we describe, we want to hear it
• General site questions — how our rankings work, why a particular casino is or isn't listed, or how to read our comparison tables
• Accessibility or technical issues — if something on the site isn't displaying properly or a link is broken

What we can't do

We're an independent review and comparison site, not a casino operator, payment processor, or customer support desk for any of the brands listed here. That means a few things fall outside what we can help with:

• We can't access, resolve or escalate account issues, withdrawal delays, or disputes with any crypto casino — those need to go through the casino's own support channel
• We can't offer tax or legal advice on gambling winnings or crypto gains; for anything specific to your situation, speak to a qualified tax or legal professional
• We can't verify identity documents, process KYC, or advise on ways around a casino's verification requirements
• We don't provide personalized recommendations tailored to an individual's finances or circumstances

A note on how this site works

Crypto Casinos may earn a commission when readers sign up to a casino through links on this site. That doesn't affect which sites we rank highly or how we describe them — our write-ups and ratings for options like BetPanda, CoinPoker Casino, Cryptorino and the others we cover are based on the same criteria for every listing, regardless of commercial arrangement.

If you or someone you know needs support

If gambling is causing stress, financial strain, or you're finding it hard to stop, the National Problem Gambling Helpline is available at 1-800-GAMBLER. It's free, confidential, and not something we'd point you to only as a footnote — it's a genuine resource worth using. Offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so building your own limits in matters more when playing on them. Our Responsible Gambling page goes into more detail on tools and support options. All gambling content on this site is intended for readers of legal age in their jurisdiction — 18+ or 21+ depending on the operator and applicable state rules — and nothing here is aimed at anyone under that threshold.

Before you get in touch about legal or licensing questions

We get a fair number of messages asking whether a particular crypto casino is "legal" in a specific US state. We're happy to point you to what we know from public licensing information, but we can't give a definitive legal opinion — crypto casinos operating from Curaçao, Anjouan or similar offshore jurisdictions sit in a legal grey area for US players, since no US state currently regulates crypto-based casino gambling. Availability and restrictions vary by state and by operator, so it's always worth checking your own state's current laws rather than relying on anything we or a casino's own site says. Our About Us page explains more about how we research and where our information comes from, and our Terms and Conditions set out the basis on which we publish content.